The no-compromise help desk.
Buzzer is a comprehensive helpdesk that you own and shape yourself — designed to adapt to your needs and deliver exactly what your customers deserve.
A solid foundation
Triage, assign, escalate, handoff
Sensible defaults out of the box, easy to customise to your team.
Back office for real people
A great UI that is fast and easy to use — everything you would expect.
Mobile apps
Connect to your hosted instance. Buzzer on the go, support whenever it is needed.
Help center
SEO-optimised, super fast and easy to theme — fully segregated from the app.
Knowledge CMS
Collaborative editing, version control and agent suggestions — all in MDX.
Multi-tenant if you need it
Run many isolated workspaces from a single instance.
Agent ready
Agent Buzz
Tag a @colleague, or tag @buzz for help. Buzz reads your conversations, knowledge base and internal & external files to give everyone the right answer.
Coding-agent ready
Sensible guardrails, data models and guides so your agents can reshape Buzzer to do whatever you need.
MCP
A powerful interface for updating Buzzer.
Channels
Widget
A familiar experience for your users — drop it on your site and support people right there.
Authenticated widget
Authenticate your users and unlock things that need elevated privileges.
Handle inbound email and reply from right within Buzzer.
Extensible underneath
It is extensible all the way down — add whatever you need.
How it works
Source code is yours
Modify it and build whatever you need — the last mile is all yours.
- TypeScript
- Drizzle
- better-auth
- TanStack Start
- Vite
- Extensible plugins
- Extensible data model
Runs on Cloudflare
Workers, Durable Objects, AI Search, R2, Queues… we love Cloudflare!
- Easy to configure
- Free to start
- A CLI agents love
- Already a part of your security compliance (probably)
- The best cloud for agents